If you find that the sound effects and functions are different from the original headphones after receiving the product, you can initiate a refund or return request to us. We guarantee that 2nd-pro is the latest USB-C version, with adaptive active noise reduction
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Shop with confidence: Please look for our only legal website: www.chycct.com, This site promises that all transactions will be guaranteed, and the privacy of your address information will be protected. Please shop with confidence.
About warranty:The warranty date is calculated from the date of receipt within one year, if there is any quality problem caused by non-human damage, it can be replaced for free
Regarding the reasons why credit card/debit card payment fails:If your payment is blocked by the bank or the payment fails, please test it a few more times. If it still fails, please contact the card issuer to lift the restriction, because some card issuers require cardholders. Enable shopping requirements for direct selling websites to make payments
Package track query:https://www.17track.net/ After we deliver the goods, you can fill in the shipping order number through the above website to check the shipping track of the package
Contact us: If you need to inquire about packages or have other product questions, you can send information to our email; payments@chycct.com
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